The CRM Client Portal
Giving Clients Online Access
The CRM Client Portal allows your clients to view quotes, ask questions, sign agreements, and interact with their documents online.
How It Works
When you send a quote or invoice, the client receives an email with a unique link. Clicking this link takes them to a secure portal page where they can:
- View the full quote/invoice with all line items and pricing
- Select optional items on quotes
- Ask questions – Send messages directly from the quote page
- Sign agreements – Draw their signature electronically
- Accept or reject quotes
Security
Each document has a unique, secure token in its URL. Only people with the link can access the page. For additional security, forms can require email verification.
Public Forms
You can share public form links on your website or social media. Clients fill them in without needing to log in, and the submissions are captured in your CRM.
Enabling the Portal
Enable the Client Portal in Settings. You can control whether clients have access at the business level.