The Member Portal

Member Portal ES Welcome back, Emma! MEMBERSHIP Gold Expires: 31 Mar 2026 Active 📅 Book Class 👤 My Profile Recent Visits Check-in · Today at 9:15am Check-in · Mon 7 Feb at 6:30pm · Swimming Pool

Self-Service for Your Members

The Member Portal gives your members a personal online space where they can view their account, manage bookings, and update their details.

What Members Can Do

  • View Dashboard – See their membership card, status, visit stats, and upcoming bookings
  • Browse Events – See available events and classes at their locations
  • Make Bookings – Book events, classes, and treatments (if enabled)
  • View Profile – See their membership details, locations, and photo
  • Update Details – Edit contact information (if allowed in settings)
  • Change Password – Update their portal password
  • Upload Photo – Add or change their profile photo (if allowed)

Enabling the Portal

Toggle these settings to control portal access:

  • Enable Portal – Turn the portal on or off entirely
  • Allow Booking – Whether members can make bookings
  • Allow Profile Edit – Whether members can edit their contact details
  • Allow Photo Upload – Whether members can change their photo

Portal Authentication

Members log in with their email address and a password. Features include:

  • Secure session management (30-day duration)
  • Forgot Password with email reset link
  • Sessions auto-extend on activity

Location Awareness

The portal shows events and classes relevant to the member's assigned locations. Members can see which locations they belong to on their profile page.