Managing Members

Your Member Directory

The Members section is the heart of the system, where you add, edit, and manage all member records.

Adding a Member

1. Click Add Member
2. Fill in their details:
   • Name, Date of Birth, Gender
   • Email and Phone
   • Address – Full postal address
   • Membership Profile – Select their tier (Peak, Off-Peak, etc.)
   • Membership Dates – Start and end dates
   • Status – Active, Inactive, Pending, Suspended, or Expired
   • Kiosk PIN – A code for kiosk check-in (if PIN required)
   • Emergency Contact – Name, phone, and relationship
   • Medical Notes – Important health information
3. Click Save

Membership Numbers

Numbers can be auto-generated or manually assigned. Configure the format in Settings:

• Prefix – e.g., MEM-, GYM-
• Starting Number – e.g., 1001
• Zero Padding – e.g., 6 digits = MEM-001001

Searching & Filtering

Find members quickly by searching their name, email, or membership number. Filter the list by:

• Status – Active, Inactive, Suspended, Expired, Pending
• Profile – Filter by membership tier

Member Locations

Members can be assigned to one or more locations. Their home location is their primary site, but they may have access to others depending on their profile.