Membership Profiles & Tiers

Bronze £29 per month ✓Gym access ✓10 classes/month ✗Pool access ✗Guest passes Silver £49 per month ✓Gym access ✓Unlimited classes ✓Pool access ✗Guest passes MOST POPULAR Gold £79 per month ✓Full gym access ✓Unlimited classes ✓Pool & spa access ✓2 guest passes/mo ✓Priority booking

Defining Membership Levels

Membership Profiles define the different tiers of membership your organisation offers, each with its own access rights, pricing, and restrictions.

Creating a Profile

  1. Go to Profiles and click Add Profile
  2. Configure:
    • Name – e.g., “Peak”, “Off-Peak”, “VIP”, “Student”
    • Description – What's included
    • Colour – Visual identifier throughout the system
    • Monthly/Annual Price – Pricing information
    • Default Duration – Standard membership length in months
  3. Click Save

Facility Access Control

Each profile can restrict which facilities members can access:

  • If no facilities are selected, members with this profile can access all facilities
  • If specific facilities are selected, members can only access those facilities

This is enforced at the kiosk when check-in facility access enforcement is enabled in Settings.

Time Access Windows

Define when members with this profile can access the facilities:

  • Set a start time and end time for each day of the week
  • If no times are set, access is 24/7
  • Perfect for “Off-Peak” memberships that only allow access during certain hours

This is enforced when time access enforcement is enabled in Settings.

Per-Location Profiles

Profiles can be business-wide or location-specific. A location-specific profile only applies at that location, allowing different tiers and pricing at different sites.