Tags & Custom Fields

Tags & Custom Fields Tags VIP New Lead Priority Repeat Enterprise Retail Hospitality Applies to: Clients, Deals, Orders 7 tags configured + Add Tag Custom Fields NAME TYPE ENTITY Industry Select Client Contract End Date Client Venue Name Text Order Guest Count Number Line Item + Add Field

Tags & Custom Fields

Extend your CRM data with colour-coded tags for categorisation and custom fields for storing additional information beyond the standard fields.

Tags

Tags are colour-coded labels you can apply to clients, deals, and orders to categorise and filter your records.

Creating Tags

Go to Settings > Tags & Fields to manage tags. For each tag, set:

  • Name – the tag label (e.g. “VIP”, “New Lead”, “Priority”)
  • Colour – choose a colour from the picker
  • Entity Types – choose which record types this tag applies to (clients, deals, orders)

Using Tags

On any client, deal, or order form, you’ll see a tag selector where you can apply one or more tags. Tags appear as coloured chips on list views and detail pages, making it easy to visually identify record categories at a glance.

Filtering by Tags

On the client list, use the tag filter dropdown to show only records with specific tags applied.

Custom Fields

Custom fields let you store additional data on your CRM records beyond the built-in fields.

Creating Custom Fields

Go to Settings > Tags & Fields and scroll to the Custom Fields section. For each field:

  • Name – the field label
  • Type – choose from text, number, date, select (dropdown), and more
  • Entity Type – which record type this field appears on: client, order, quote, invoice, or line item

Line Item Custom Fields

Fields assigned to the “line item” entity type appear as additional columns on order, quote, and invoice line item tables. They are also included in generated PDFs.

Field Ordering

Drag custom fields to reorder them. The order controls how they appear on forms and detail pages.

Where Custom Fields Appear

  • Client fields – shown in the “Additional Information” section on client profiles
  • Order/Quote/Invoice fields – shown on the document detail page and in PDFs
  • Line item fields – shown as extra columns in the line items table