Creating Surveys

Creating Surveys

Surveys are the core of Twentu Satisfaction. Each survey contains one or more question groups and is distributed to a set of employees.

Starting a New Survey

1. Go to Surveys and click New Survey.
2. Choose a starting point — Blank or a pre-built Template.
3. Enter the survey title and an optional description.
4. Configure the Anonymity Threshold — the minimum number of responses before individual data is shown (default: 6).
5. Click Create Survey.

Adding Questions

In the survey editor, questions are organised into groups:

1. Click Add Group to create a section (e.g. "Wellbeing", "Management", "Career Growth").
2. Within each group, click Add Question.
3. Choose the question type:
   • Likert Scale — 7-point agree/disagree scale (scored 0–100%)
   • Rating — Numeric rating (e.g. 1–10)
   • Free Text — Open-ended written response
4. Enter the question text and click Save.

Survey Settings

• Reminder Interval — How many days between automatic reminder emails
• Max Reminders — Maximum number of reminders to send
• Anonymous — Toggle full anonymity (hides individual names from all reports)